Senior Administrator
3 weeks ago
We are seeking a highly skilled and experienced Senior Administrator to join our Adults Learning Disability Health (ALDHS) Service team at Sirona care & health CIC. As a key member of our administrative team, you will play a vital role in supporting the delivery of high-quality healthcare services to individuals with learning disabilities.
Key Responsibilities- Provide administrative support to the Clinical and Operational Lead in the Healthcare Facilitation pathway and associated teams.
- Oversee the day-to-day work of other members of the ALDHS service administrative team.
- Ensure the optimisation of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
- Hold line management duties and be responsible for training and mentoring new staff and existing colleagues.
- Organise meetings, clinics, events, and diaries for others, including agenda setting, taking minutes, and follow-up actions.
- Undertake project administration, lead, and oversee small projects.
- Create and maintain accurate records and documents in line with information governance, documentation, and confidentiality guidelines.
- Ability to undertake audio typing/digital dictation.
- Deputise for managers within own sphere of competence.
- Involved in recruiting new staff, including interviewing and training.
- Communicate calmly and professionally with patients/clients/visitors/others who may demonstrate challenging behaviour.
Sirona care & health CIC is England's largest provider of Adult's and Children's Community Services. We are committed to delivering high-quality, person-centred care that makes a real difference in the lives of our service users. We value our staff and offer a range of benefits, including Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme.
Requirements- NVQ 3 in administration or equivalent training/demonstrable experience.
- Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
- Administration work relevant to the position applied for.
- Range of IT skills including electronic communication, text processing, spreadsheets, and databases.
- Able to communicate calmly and professionally with patients/clients/visitors/others who may demonstrate challenging behaviour.
- Desirable: Experience in a health/social care or service-oriented organisation.
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