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Aftersales Service Technician

2 months ago

Nottingham, Nottingham, United Kingdom Machine Mart Ltd Full time

We are seeking a highly skilled Service Engineer to join our Aftersales Department at Machine Mart Ltd. Headquartered in Nottingham, our company specializes in providing top-notch customer service and support for a wide range of products, including Pneumatics, Hydraulics, Air, Petrol, Diesel, and Electric powered equipment.

As a Service Engineer, you will be responsible for delivering exceptional customer experiences, providing technical support, and exceeding customer expectations. You will work closely with our team to diagnose and repair faults in mechanical, electrical, or hydraulic equipment, ensuring that our customers receive the best possible service.

  • Provide technical support to staff and customers
  • Diagnose and repair faults in mechanical, electrical, or hydraulic equipment
  • Collaborate with the team to achieve exceptional customer service
  • Participate in ongoing training and development to stay up-to-date with the latest technologies and techniques
  • Contribute to the growth and success of the Aftersales Department

We offer a comprehensive benefits package, including:

  • Staff Discounts
  • Healthcare Cash plans
  • A company pension scheme
  • Life Cover
  • Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
  • Discounts on hundreds of high street & online brands
  • Role-specific training and development
  • Proactive promotion of internal candidates
  • Paid Breaks
  • Free Tea & Coffee