Current jobs related to Customer Service Team Lead - High Wycombe, Buckinghamshire - Avery Dennison Smartrac


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    Avery Dennison Smartrac is seeking a highly skilled and experienced Customer Service Team Lead to join our team. In this role, you will be responsible for leading a small team within the EU and UK, as well as managing the order-to-delivery process, ensuring fast and reliable order fulfillment for customers in the EMEA region.ResponsibilitiesAccurate and...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    Job DescriptionAvery Dennison Corporation is seeking a highly skilled Customer Service Team Lead to join our team in the EMEA region. As a key member of our customer service team, you will be responsible for leading a small team of customer service representatives and managing the order-to-delivery process to ensure fast and reliable order fulfillment for...


  • High Wycombe, Buckinghamshire, United Kingdom Team Jobs Full time

    We are seeking a highly skilled Sales Support Manager to join our team at Team Jobs. This is an exciting opportunity for a dynamic individual to lead a team of 6 field-based customer-facing Account Managers.The successful candidate will have previous experience managing people in a Customer Service, Sales Support, or Sales/Account Management role. They will...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About Avery Dennison SmartracA global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Job DescriptionThis is a hands-on...

  • Sales Team Lead

    2 weeks ago


    High Wycombe, Buckinghamshire, United Kingdom Team Jobs - Commercial Full time

    We are seeking a highly skilled Sales Support Manager to join our team at Team Jobs - Commercial. This is an exciting opportunity to lead a team of experienced Account Managers and contribute to the company's success.Key Responsibilities:Oversee a team of 6 field-based customer-facing Account Managers, providing guidance and support to help them achieve...


  • High Wycombe, Buckinghamshire, United Kingdom Team Jobs Full time

    We are seeking a highly skilled Sales Support Manager to join our team at Team Jobs. As a Sales Support Manager, you will be responsible for overseeing a team of 6 field-based customer-facing Account Managers, providing them with administrative support, and helping them achieve business objectives.The ideal candidate will have previous experience managing...


  • High Wycombe, Buckinghamshire, United Kingdom Team Jobs Full time

    Job Title: Sales Support ManagerWe are seeking a highly motivated and experienced Sales Support Manager to join our team at Team Jobs. As a Sales Support Manager, you will be responsible for overseeing a team of field-based customer-facing Account Managers, providing them with administrative support, and helping them achieve business objectives.The ideal...


  • High Wycombe, Buckinghamshire, United Kingdom Team Jobs Full time

    We are seeking a highly skilled Sales Support Manager to join our team at TeamJobs. As a key member of our sales team, you will be responsible for overseeing a team of 6 field-based customer-facing Account Managers, providing them with administrative support, and helping them achieve business objectives.This is a fantastic opportunity for someone who enjoys...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    Job DescriptionThis is a hands-on Team Leader role with responsibility for leading a small team within the EU and UK, as well as managing the order-to-delivery process, ensuring fast and reliable order fulfillment for customers in the EMEA region.Alongside providing Customer Service for a region, the role will manage the day to day running of a team of...


  • High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

    About the RoleAvery Dennison Smartrac is seeking a highly skilled Customer Service Team Lead to join our team in the EMEA region. As a key member of our customer service team, you will be responsible for leading a small team of customer service representatives and managing the order-to-delivery process to ensure fast and reliable order fulfillment for...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    About UsMint Velvet is a dynamic and growing business that values its customers above all else. We're looking for a talented Customer Care Team Leader to join our team and help us deliver exceptional customer experiences.The RoleWe're seeking a seasoned customer care professional to lead our customer service team. As a Customer Care Team Leader, you'll be...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    About UsMint Velvet is a dynamic and growing business that values its customers above all else. We're looking for a talented Customer Care Team Leader to join our team and help us deliver exceptional customer experiences.The RoleWe're seeking a seasoned customer care professional to lead our customer service team. As a Customer Care Team Leader, you'll be...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    About Mint VelvetMint Velvet is a dynamic and growing business that values its customers above all else. We're looking for a talented Customer Care Team Leader to join our team and help us deliver exceptional customer experiences.The RoleWe're seeking a seasoned customer care professional to lead our customer care team. As a Customer Care Team Leader, you'll...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    About Mint VelvetMint Velvet is a dynamic and growing business that values its customers above all else. We're looking for a talented Customer Care Team Leader to join our team and help us deliver exceptional customer experiences.The RoleWe're seeking a seasoned customer care professional to lead our customer care team. As a Customer Care Team Leader, you'll...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    About Mint VelvetMint Velvet is a dynamic and growing fashion retailer that values its customers and employees alike. We are committed to providing exceptional customer service and creating a positive work environment that fosters growth and progression.The RoleWe are seeking a highly skilled and experienced Customer Care Team Leader to join our team. As a...

Customer Service Team Lead

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Avery Dennison Smartrac Full time

About the Role

Avery Dennison Smartrac is seeking a highly skilled Customer Service Team Lead to join our team in the EMEA region. As a key member of our customer service team, you will be responsible for leading a small team of customer service representatives and managing the order-to-delivery process to ensure fast and reliable order fulfillment for customers in the EMEA region.

Key Responsibilities

  • Lead a team of customer service representatives to provide exceptional customer service and support to customers in the EMEA region.
  • Manage the order-to-delivery process to ensure timely and accurate delivery of products to customers.
  • Collaborate with internal teams to resolve customer issues and improve the overall customer experience.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Provide coaching and training to team members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Develop and maintain relationships with key customers and stakeholders to ensure their needs are met.

Requirements

  • Fluent English language skills, with fluency in either French or Italian a plus.
  • Experience in customer service, preferably in a supervisory or leadership role.
  • Experience in managing people and leading teams.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience with Oracle and Google suite packages a plus.

About Avery Dennison Smartrac

Avery Dennison Smartrac is a global leader in the development and production of inlay and tag products for the RFID industry. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly skilled Customer Service Team Lead to join our team.