Hospitality Manager

4 weeks ago

Altrincham, Trafford, United Kingdom Jupiter Recruitment Full time
Hospitality Manager Job Opportunity

A fantastic new job opportunity has become available for a committed Hospitality Manager to work in an amazing care home based in the Greater Manchester area. You will be working for one of the UK's leading healthcare providers.

This special care home specializes in general and dementia nursing, residential, and respite care for the elderly. As the Hospitality Manager, your key responsibilities include:

  • Developing a service experience that fits within our family vision and values, emphasizing compassion, empathy, and transparency in our service delivery.
  • Developing and maintaining a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
  • Ensuring that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
  • Managing the food service operation, working closely with the executive chef to plan, prepare, and deliver high-quality meals in a timely and efficient manner.
  • Developing and maintaining a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
  • Maintaining and managing the best first impression experience.
  • Ensuring the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.

The following skills and experience would be preferred and beneficial for the role:

  • Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
  • Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
  • Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
  • Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
  • Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
  • Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
  • Strong understanding of budget management and the ability to manage costs effectively while still delivering high-quality service.

The successful Hospitality Manager will receive an excellent salary of £33,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment, you will receive the following generous benefits:

  • Refer-a-friend program.
  • Reward Gateway - discounts, wellbeing, employee assistance, and much more.
  • Comprehensive induction and paid training program with career prospects.
  • Excellent working environment.
  • Cost of DBS.
  • We are a Living Wage Employer.

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