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Hospitality Team Member

1 month ago

Altrincham, Trafford, United Kingdom Loungers Full time

About the Role

We're looking for a talented and enthusiastic individual to join our Front of House team as a Bar and Waiting Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Your Key Responsibilities

  • Provide outstanding customer service, ensuring that every guest feels valued and cared for.
  • Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety standards.
  • Contribute to the success of our business by actively promoting our products and services.
  • Develop strong relationships with colleagues and management, working together to achieve our goals.

The Benefits

  • Tips shared equally across the team, based on hours worked.
  • Paid breaks.
  • Staff food on every shift, regardless of hours worked.
  • 50% discount on food in all of our brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licenced Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • Great opportunity for personal development and career progression in a fast-growing business.

What We're Looking For

  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.

How to Apply

If you're passionate about delivering exceptional customer service and want to be part of a dynamic and growing team, we'd love to hear from you. Please follow us on LinkedIn or @life.at.lounge on TikTok to learn more about our company culture and values.