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About CBSbutler
CBSbutler is a leading insurance group that protects industries across the world from the risks they face.
Job Summary
We are seeking a Senior Underwriting Operations Specialist to join our underwriting operations team. The successful candidate will be responsible for monitoring and enhancing underwriting operations services and performance.
Key Responsibilities
- Deliver the Underwriting Support Model to the Marine and Aviation underwriting teams
- Oversight of the performance of Underwriting Operations Technicians reporting to you
- Conduct end of year and mid-year performance reviews
- Provide training to new joiners reporting to you
- Monitor KPIs
- Daily monitoring of the Underwriting Operations Dashboard
- Daily monitoring of the central mailbox
- Ensure that tasks as defined in the Underwriting Operations task list are continuously transferred into Underwriting Operations away from the underwriting teams
- Assist the Group Head of Operations with the delivery of the Underwriting Support Model
- General policy administration processing
- Preparation of materials and meeting attendance as required by the Group Head of Operations
About You
- You will have had experience as an underwriting operations assistant, ideally within the insurance industry
- You will have intermediate excel and word skills and you will be comfortable with using an in-house underwriting management system
- You will have good interpersonal skills and be able to work as part of a team
- You will have led/supervised a team previously