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Operations Director

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Search Full time

Job Summary:

We are seeking an experienced Operations Manager to join our team at Search, a leading provider of security and cleaning solutions. As an Operations Manager, you will play a key role in delivering exceptional service to our clients and driving business growth.

Key Responsibilities:

  • Build strong relationships with existing and prospective clients to drive business growth and retention.
  • Oversee the delivery of high-quality services to clients, ensuring exceptional customer satisfaction.
  • Analyze and monitor key performance indicators (KPIs) and targets to inform business decisions.
  • Manage budgets and staff rotas to optimize resource allocation.
  • Develop and implement strategies to grow existing accounts and identify new business opportunities.

Person Specification:

  • Advanced IT skills, specifically Word, Excel, and PowerPoint.
  • Excellent communication and interpersonal skills.
  • Experience in customer service and account management.
  • Knowledge of the cleaning industry and its trends.
  • Self-motivated and results-oriented with a strong work ethic.
  • Clean driving license required.

What We Offer:

  • Competitive salary range of £35,000 - £40,000 DOE.
  • Annual bonus and commission opportunities.
  • Company car provided for site visits.
  • Life Assurance and Income Protection.
  • Cycle 2 Work Scheme and Perk Box membership.
  • Pension contributions and Employee Assistance Program (EAP).