Customer Service Director

2 weeks ago


Northampton, Northamptonshire, United Kingdom Path Recruitment Full time

Customer Service Manager - A Key Role in Our Team

We are seeking a highly skilled and experienced Customer Service Manager to join our team at Path Recruitment. As a Customer Service Manager, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.

Key Responsibilities:

  • Manage a team of hire controllers, providing guidance and support to ensure excellent customer service.
  • Oversee equipment sales and hires, ensuring timely and efficient processing.
  • Deal with customer site enquiries and emails, arranging on and off hire of machinery.
  • Cover for the manager and senior team, ensuring all tasks and functions run smoothly.
  • Chase up quotes and enquiries to maximize business opportunities and gain new hires.

Requirements:

  • Previous experience in a similar role, such as Office Manager, Office Supervisor, or Hire Manager.
  • Knowledge of the hire industry, including heavy plant, accommodation hire, vehicle hire, generator hire, HVAC, powered access, tools, or plant hire.
  • Excellent communication and leadership skills, with the ability to motivate and guide a team.
  • Strong problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer:

  • A competitive salary and bonus scheme.
  • A friendly and supportive working environment.
  • Opportunities for career progression and professional development.
  • A comprehensive pension scheme and healthcare benefits.


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled and experienced Customer Service Director to join our team. As a key member of our organization, you will be responsible for leading our customer care team and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage the customer...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled and experienced Customer Service Director to join our team. As a key member of our organization, you will be responsible for leading our customer care team and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage the customer...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled Customer Service Director to lead our Customer Care team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Lead and manage...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    Job Title: Customer Service DirectorJob Summary:Crest Recruitment is seeking a highly skilled Customer Service Director to lead our Customer Care team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key Responsibilities:Lead and manage...


  • Northampton, Northamptonshire, United Kingdom Path Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Path Recruitment. As a key member of our operations team, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.Key ResponsibilitiesManage a team of hire...


  • Northampton, Northamptonshire, United Kingdom Path Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Path Recruitment. As a key member of our operations team, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.Key ResponsibilitiesManage a team of hire...

  • Tax Director

    1 week ago


    Northampton, Northamptonshire, United Kingdom EA First Full time

    Job Summary:EA First is seeking a highly skilled and motivated Tax Director to join our dynamic team in Northampton. As a Tax Director, you will be responsible for managing a diverse portfolio of private client tax matters, with a keen focus on advisory work.About the Role:We are looking for a Tax Director who has extensive experience in private client tax...

  • Tax Director

    1 week ago


    Northampton, Northamptonshire, United Kingdom EA First Full time

    Job Summary:EA First is seeking a highly skilled and motivated Tax Director to join our dynamic team in Northampton. As a Tax Director, you will be responsible for managing a diverse portfolio of private client tax matters, with a keen focus on advisory work.About the Role:We are looking for a Tax Director who has extensive experience in private client tax...


  • Northampton, Northamptonshire, United Kingdom haart Full time

    {"h1": "Property Management Area Director Role", "p": "As a Property Management Area Director at haart, you will lead our property management service across a region, overseeing multiple managerial teams and ensuring compliance with regulatory bodies.Your key responsibilities will include ensuring the business is risk-averse, driving team performance and...


  • Northampton, Northamptonshire, United Kingdom haart Full time

    {"h1": "Property Management Area Director Role", "p": "As a Property Management Area Director at haart, you will lead our property management service across a region, overseeing multiple managerial teams and ensuring compliance with regulatory bodies.Your key responsibilities will include ensuring the business is risk-averse, driving team performance and...


  • Northampton, Northamptonshire, United Kingdom CSG Talent Full time £80,000

    Job DescriptionJob Title: Sales Director to DirectorCompany: CSG TalentJob Type: Full-timeIndustry: Security ServicesLocation: MidlandsAbout Us: We are a premier manned guarding company dedicated to providing top-tier security services to a diverse range of clients.Job Summary:We are seeking a dynamic and driven sales professional with a passion for security...


  • Northampton, Northamptonshire, United Kingdom CSG Talent Full time £80,000

    Job DescriptionJob Title: Sales Director to DirectorCompany: CSG TalentJob Type: Full-timeIndustry: Security ServicesLocation: MidlandsAbout Us: We are a premier manned guarding company dedicated to providing top-tier security services to a diverse range of clients.Job Summary:We are seeking a dynamic and driven sales professional with a passion for security...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    {"Job Title: Head of Customer CareAbout the Role:We are seeking a highly skilled and experienced Head of Customer Care to join our team at Crest Recruitment. As a key member of our customer care team, you will be responsible for providing leadership and direction to our customer care team, ensuring that our customers receive the highest level of service and...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    {"Job Title: Head of Customer CareAbout the Role:We are seeking a highly skilled and experienced Head of Customer Care to join our team at Crest Recruitment. As a key member of our customer care team, you will be responsible for providing leadership and direction to our customer care team, ensuring that our customers receive the highest level of service and...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    {"Job Title: Head of Customer CareAbout the Role:We are seeking a highly skilled and experienced Head of Customer Care to join our team at Crest Recruitment. As a key member of our customer care team, you will be responsible for providing leadership and direction to our customer care team, ensuring that our customers receive the highest level of service and...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time

    {"Job Title: Head of Customer CareAbout the Role:We are seeking a highly skilled and experienced Head of Customer Care to join our team at Crest Recruitment. As a key member of our customer care team, you will be responsible for providing leadership and direction to our customer care team, ensuring that our customers receive the highest level of service and...


  • Northampton, Northamptonshire, United Kingdom Venn Group Full time £110,000

    About the RoleThis is an exciting opportunity to make a significant impact in a thriving legal practice while enjoying an energizing work environment.Key Responsibilities:Develop and implement effective customer management strategies to drive business growth and customer satisfaction.Build and maintain strong relationships with clients, stakeholders, and...


  • Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time

    Job Description**Job Summary**We are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Manage...


  • Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time

    Job Description**Job Summary**We are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Manage...


  • Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full time

    {"title": "Customer Service Administrator", "description": "Customer Service AdministratorAscendant Recruitment is seeking an experienced Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our national client base.Key Responsibilities:Respond to customer...