Senior Operations Lead

6 days ago


County Down, United Kingdom Hays Specialist Recruitment Full time £60,000
About the Role

We are seeking an experienced Operations Manager to join our team at Hays Specialist Recruitment Limited. As Operations Manager, you will be responsible for providing leadership and guidance to the engineering team, setting clear objectives aligned with business goals, and offering regular feedback and coaching.

Key Responsibilities
  • Provide leadership and guidance to the engineering team
  • Set clear objectives aligned with business goals
  • Offer regular feedback and coaching
  • Collaborate with the Technical Manager to plan and deliver effective training
  • Ensure the timely delivery of orders to customers
  • Provide regular updates and financial analysis for senior management
  • Gather and report customer feedback on service and project delivery
Requirements
  • Proven record in customer-facing roles
  • Delivering projects
  • Familiarity with CRM systems
  • Engineering qualification advantageous
  • Full driving licence required
What We Offer

In return, you will receive a competitive salary and benefits package, including car allowance, company fuel card, 6% company pension, death in service benefit, retail discount schemes, private healthcare and opportunities for professional development.

You will be part of a supportive and innovative team, working in a state-of-the-art facility, with a company who value their employees and are committed to providing a rewarding and fulfilling career path.



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