Hospitality Manager
2 weeks ago
As a Front of House Supervisor, you will be responsible for leading our team in delivering an exceptional customer experience and a mouth-watering food offering.
Key Accountabilities- Take ownership of the customer journey, ensuring a seamless and memorable experience for our guests.
- Work closely with kitchen staff to ensure accurate orders and efficient service.
- Ensure payments and receipts are correct and accurate.
- Confidently recommend menu and drinks offerings to our guests.
- Monitor service standards and report any incidents or issues to management.
- Lead by example and be a supportive and proactive leader to your team.
To be successful in this role, you will need to demonstrate:
- Previous leadership experience in a hospitality or customer-facing environment.
- Enthusiasm and passion for food and beer.
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment.
- A results-driven and ambitious individual keen to develop your career and your team.
At Wells & Co Managed, we are committed to providing a great package to our employees, including a competitive hourly salary and bonus, 28 days holiday, company pension scheme, and more.
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