Sales Operations Coordinator

2 weeks ago


Wilmslow, Cheshire East, United Kingdom Citation Full time
{"title": "Sales Operations Executive", "description": "About the Role

We are seeking a highly motivated and organized Sales Operations Executive to join our Contact Centre Operations team. As a Sales Operations Executive, you will play a critical role in ensuring the quality of appointments booked by the Contact Centre, meeting business criteria and standards.

Key Responsibilities
  • Listen to recorded calls to monitor and review the quality of appointments booked by the Contact Centre.
  • Share calls for training and collaboration.
  • Administer inbound lead allocation.
  • Answer inbound calls.
  • Manage cancellation of appointments.
About You

You will be a team player with excellent communication skills, able to pick things up quickly and understand our sales process. You will be comfortable working at speed and able to adapt quickly in a fast-paced environment.

What We Offer

As a Sales Operations Executive at Citation, you will receive a competitive salary, 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions, and more.

We are a fun, professional, and supportive company, and we want likeminded individuals who love to love their job to join our team.

", "lang_code": "en-US"}
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