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Zonal Manager, Supported Living
2 months ago
The Inspire Group is a leading provider of specialist residential care, education, and support services for young people with complex needs. With a strong commitment to quality and excellence, we operate throughout the NorthWest of England, working in partnership with Local Authorities and other professionals to deliver flexible care and education packages that meet the unique needs of each young person.
Our Principles- The welfare of any young person is paramount.
- We contribute to young people's care, learning, development, and safeguarding, reflecting this in every aspect of our practice and service provision.
- Staff will work with parents and families as partners in the care, learning, development, and safeguarding of their children, recognizing their role as enduring carers and educators.
- We prioritize the welfare of the young person as paramount.
- Individuality, diversity, and difference are valued and celebrated, permeating our entire service provision.
- Diversity, equality of opportunity, and anti-discriminatory practice are actively promoted within all aspects of our organization's practice.
- We actively promote the health and well-being of each young person.
- At The Inspire Group, young people have their personal and physical safety safeguarded, while allowing for risk and challenge as appropriate to the individual's capabilities.
- Self-esteem and resilience are recognized as essential to every young person's development.
- Confidentiality and agreements about confidential information are respected as appropriate, unless a young person's protection and well-being are at stake.
- Professional knowledge, skills, and values are shared appropriately at The Inspire Group to enrich the experience of the individual more widely.
- Best practice requires a continuous search for improvement and self-awareness of how our staff are perceived by others.
- We value our staff and ensure we invest in their training and developmental needs to deliver the best possible service to young people in our care.
We're seeking an experienced and dedicated individual to join our team as a Zonal Manager, Supported Living. The successful candidate will have a genuine commitment to the welfare of Looked After Children and a commitment to Anti-Oppressive practice and Honesty, Tolerance, Trustworthiness, Patience, Flexibility, and an Interest in the development of other workers.
Key Responsibilities- Behave in a professional manner at all times with sensitivity, dignity, and respect towards young people, staff, other professionals, and service users in accordance with the role.
- Support and deputize for the Service Manager as necessary and when required.
- Provide out-of-hours on-call cover on a rota basis to offer appropriate management support as necessary.
- Ensure a good understanding of the Supported Accommodation Regulations, including Quality Standards, as outlined by Ofsted.
- Assist with devising individual and team learning and development plans in conjunction with professional and organizational requirements.
- Effectively manage the annual leave and absences of all staff within the zone.
- Ensure all policies and procedures in relation to the service, staff, and others (professionals and visitors) are implemented within the relevant zone.
- Partake in Safer Recruitment processes in conjunction with Admin/HR.
- Assist in the development, monitoring, evaluation, and review of policies and procedures as appropriate.
- Provide and/or ensure supervision in conjunction with laid-down standards and requirements of the Community Support Service to designated groups of staff.
- Delegate tasks and duties to Deputy Manager/Senior Support and Support staff as necessary to maintain the duties and responsibilities of the service.
- Conduct regular probation and appraisal reviews at appropriate intervals to monitor and address staff performance.
- Ensure Residents' Meetings take place and minutes are checked, maintained, and distributed.
- Ensure quarterly Resident Consultation meetings are held.
- Manage allocated budgets, finance, petty cash, and expenditure in accordance with the Company's financial policies and procedures.
- Ensure the implementation of all designated areas of the young person's pathway plan in accordance with Leaving Care Regulations (Leaving Care Regulations 2010).
- Ensure all bound books are maintained, monitored, checked, and kept up to date.
- Ensure all young person personal files are appropriately maintained, checked, and monitored.
- Ensure implementation, review, and monitoring of Young Person Independent Living and Support Plans as required.
- Chair regular team and zonal meetings.
- Coordinate and deliver regular team performance and service reviews as directed.
- Ensure new staff undertake Induction and Probation training programs.
- Ensure staff teams administer and record medication prescribed by GP/Health Practitioner in accordance with requirements.
- Ensure the health and safety of all young people, staff, and members of the public by conducting and responding to regular hazard and risk assessments.
- Quality assure and conduct risk assessments are carried out in respect of any activity undertaken by the young person or staff in relation to their duties.
- Quality assure all records and reports and ensure they are of a high professional standard and meet data protection and legal requirements.
- Ensure that confidentiality is maintained at all times with regards to organizational policies in respect of young person and staff.
- Check and monitor all staff records in relation to daily tasks, housekeeping, and health and hygiene.
- Attend or designate attendance to appropriate staff members for the attendance of all relevant multi-agency professional child/family and young person care planning, reviews, and meetings.
- Promote equality at all times in respect of standards of care, staff behavior, and performance.
- Coordinate effective selection procedures to ensure that high-caliber staff are recruited to the organization.
- Conduct staff disciplinary and grievance issues and address poor performance.
- Ensure all administrative duties and tasks are completed according to requirements.
- Take responsibility for own learning and developmental needs and ensure implementation of own Individual Development Plan.
- Attend supervision/consultation sessions on an agreed basis with the Service Manager.
- Ensure preparation for internal and external audit and inspection purposes.
- Attend Senior management meetings and contribute to strategic planning, review, and development of the service.
- Compile rotas to ensure appropriate staffing cover and provide reasonable support cover when required.
- Contribute towards the development of tender applications.
- Carry out all other duties as deemed necessary to ensure the highest standards of support for young care leavers at all times.
