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TUI Retail Travel Advisor

2 months ago


Bishop Auckland, Durham, United Kingdom TUI Group Full time
About the Role

We are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.

Key Responsibilities
  • Provide personalized travel recommendations to customers
  • Sell and promote TUI's travel products and services
  • Meet and exceed sales targets
  • Work collaboratively with colleagues to achieve team goals
  • Provide excellent customer service and resolve any customer complaints or issues
What We Offer
  • A competitive hourly rate of \u00a404
  • Fantastic holiday benefits, discounts, and special offers
  • Opportunities for career progression and development
  • A supportive and inclusive work environment
  • A range of employee benefits, including a pension scheme and life assurance
Requirements
  • Excellent customer service skills
  • A strong passion for travel and customer service
  • Ability to work a varied shift pattern, including weekends and bank holidays
  • Confidence in actively investigating and resolving customer complaints or issues
  • Ability to work effectively in a team environment

We are committed to supporting candidates with disabilities and impairments. If you require any support, please let us know.