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Sales Account Manager

2 months ago

Romford, Greater London, United Kingdom CCS Media Limited Full time
About the Role

We are seeking a highly motivated and results-driven Sales Account Manager to join our dynamic sales team at CCS Media Limited.

The successful candidate will be responsible for managing and growing a portfolio of clients through proactive sales activities. This role involves both maintaining existing relationships and developing new business opportunities to achieve sales targets and contribute to the company's growth.

Key Responsibilities
  • Account Management
    • Develop and maintain strong relationships with existing clients.
    • Identify client needs and provide appropriate solutions and services.
    • Regularly review client accounts to ensure high levels of customer satisfaction and retention.
  • Sales Activities
    • Proactively contact potential and existing clients to identify new business opportunities.
    • Present and demonstrate CCS Media's product and service offerings to clients.
    • Negotiate contracts and close sales to achieve individual and team targets.
  • Customer Service
    • Provide exceptional customer service and support to clients.
    • Handle client inquiries, issues, and complaints in a timely and professional manner.
  • Reporting and Analysis
    • Maintain accurate and up-to-date records of all sales activities and client interactions.
    • Prepare regular sales reports and forecasts for management.
    • Analyse sales data to identify trends and opportunities for improvement.
  • Collaboration
    • Work closely with other departments to ensure a seamless client experience.
    • Participate in team meetings, training sessions, and sales events as required.
Requirements
  • Experience in a sales or account management role.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain long-term relationships with clients.
  • Good organizational and time management skills.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Self-motivated, proactive, and results-oriented.
  • Ability to work independently and as part of a team.
  • Resilience and ability to handle rejection and overcome obstacles.
Benefits
  • Pension scheme.
  • Life insurance.
  • Access to private GP consultations for you and your family.
  • An extra day's holiday on top of your usual entitlement on your birthday.