Management Team Member

2 weeks ago


Crawley, West Sussex, United Kingdom Moto Full time

Job Summary:

We are seeking a highly motivated and experienced Management Team Member to join our team as a Supervisor at our Burger King location in Crawley. As a Supervisor, you will be responsible for leading your teams to achieve and deliver excellent brand standards and customer service.

Key Responsibilities:

  • Lead your teams to achieve and deliver excellent brand standards and customer service
  • Maximise profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager in setting targets for the team to achieve
  • Provide coaching and feedback to Team Members, identifying training needs where necessary
  • Take ownership of customer feedback, responding appropriately in a timely manner
  • Support the team with preparing food and refreshments

Requirements:

  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

What We Offer:

  • Annual bonus up to 3,445pa*
  • 1,000 annual retention bonus*
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team

About Us:

We are a leading provider of motorway services in the UK, with a commitment to delivering exceptional customer experiences. As a Supervisor with our team, you will be empowered to run the unit like it's yours, with a focus on delivering Burger King's world-famous flame-grilled menu and exceptional customer service.

What You'll Bring:

  • Previous experience of leading or supervising a team
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

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