Management Team Member
2 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Management Team Member to join our team as a Supervisor at our Burger King location in Crawley. As a Supervisor, you will be responsible for leading your teams to achieve and deliver excellent brand standards and customer service.
Key Responsibilities:
- Lead your teams to achieve and deliver excellent brand standards and customer service
- Maximise profit by driving sales and controlling costs
- Process stock counts and orders
- Partner with the Store Manager in setting targets for the team to achieve
- Provide coaching and feedback to Team Members, identifying training needs where necessary
- Take ownership of customer feedback, responding appropriately in a timely manner
- Support the team with preparing food and refreshments
Requirements:
- Previous experience of leading or supervising a team is highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and ability to make decisions
- Ability to work on own initiative and make reasoned decisions under pressure
What We Offer:
- Annual bonus up to 3,445pa*
- 1,000 annual retention bonus*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
About Us:
We are a leading provider of motorway services in the UK, with a commitment to delivering exceptional customer experiences. As a Supervisor with our team, you will be empowered to run the unit like it's yours, with a focus on delivering Burger King's world-famous flame-grilled menu and exceptional customer service.
What You'll Bring:
- Previous experience of leading or supervising a team
- Passion for delivering a memorable customer experience
- Great communication skills and ability to make decisions
- Ability to work on own initiative and make reasoned decisions under pressure
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