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Administrative Coordinator
2 months ago
- Establish strong relationships with customers, understanding their needs and requirements.
- Collaborate with internal sales to ensure effective communication and coordination.
- Work closely with the sales/stock controller and commercial supervisor to obtain accurate forecasts.
- Respond to customer queries promptly and professionally via phone and email.
- Maintain accurate records of customer requirements and communicate them within the organisation.
- Coordinate with the stock controller to ensure the efficient delivery of contracts.
- Oversee the customer delivery schedule, working closely with production to meet commitments.
- Proactively identify and resolve issues and potential complaints from customers.
- Maintain databases and generate necessary documentation for contract administration.
- Undertake any additional projects or tasks as assigned by the business or line manager.
- Strong proficiency in Microsoft Excel, Word, and CRM systems.
- Experience with SAP and Success Factors is highly desirable.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and ability to deliver solutions under pressure.
- Exceptional organisational and time management abilities.
- Ability to work collaboratively with multiple teams and stakeholders.
Adecco is a leading recruitment agency, and this role is a fantastic opportunity to work with a reputable company in the steel industry. If you are a motivated and customer-oriented individual with strong administrative skills, we would love to hear from you.
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