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Customer Support Service Engineer

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Capita plc Full time
Job Title: Customer Support Service Engineer

We are seeking a highly skilled and experienced Customer Support Service Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support and resolving hardware issues for our customers.

About the Role:

This is an exciting opportunity to work with a leading technology company, providing technical support and resolving hardware issues for our customers. You will be working in a fast-paced environment, providing technical expertise and support to our customers.

Key Responsibilities:
  1. Provide technical support and resolve hardware issues for customers.
  2. Work with customers to identify and resolve technical issues.
  3. Collaborate with internal teams to resolve complex technical issues.
  4. Develop and maintain technical knowledge and skills to stay up-to-date with industry developments.
  5. Provide excellent customer service and support to ensure customer satisfaction.
Requirements:
  1. Strong technical knowledge and skills in hardware and software support.
  2. Excellent communication and interpersonal skills.
  3. Ability to work in a fast-paced environment and prioritize tasks effectively.
  4. Strong problem-solving skills and ability to think critically.
  5. Ability to work independently and as part of a team.
What We Offer:

We offer a competitive salary and benefits package, including a company car and fuel card. You will also have the opportunity to work with a leading technology company and develop your technical skills and knowledge.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced technical professional looking for a new challenge, please apply today.