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Regional Operations Manager
2 months ago
Position Overview:
We are seeking a Designate General Manager for the South Coast/South West region to become part of one of the largest and most successful gaming organizations in the UK. This role involves comprehensive training and induction into the casino sector, typically spanning a period of three months, before transitioning into a General Manager position within one of our esteemed venues.
Key Responsibilities:
- Deliver exceptional experiences for guests, positioning the venue as the preferred destination.
- Foster an inclusive, trusting, and high-performance culture through effective communication.
- Guide, mentor, and motivate your team with tailored development plans to unlock their potential.
- Actively analyze and respond to customer feedback and engagement metrics.
- Develop and execute a proactive sales strategy in collaboration with central functions.
- Design innovative experiences and events catering to diverse customer segments.
- Enhance financial performance across all gaming and food and beverage operations.
- Ensure full accountability for health and safety, operational compliance, and adherence to industry best practices.
- Promote a culture of responsible gambling within the casino environment.
Candidate Profile:
- Demonstrated success in achieving outstanding commercial results in a significant service-oriented business.
- Exhibit enthusiasm, drive, and passion in leadership style and approach.
- Comfortable leading change and positively influencing all levels within the organization.
- A creative thinker with a continuous improvement mindset.
Compensation and Benefits:
The successful candidate will be offered a competitive salary ranging from £45,000 to £55,000, along with a car allowance of £5,600 per annum. Additional opportunities for bonuses between £10,000 and £20,000 are available. Benefits include private medical care, a company pension contribution of up to 10%, life assurance, and 33 days of annual leave.
We look forward to welcoming candidates who meet the outlined criteria.
