Property Loss Adjuster
2 weeks ago
Are you a motivated and experienced insurance professional looking for a new challenge? We are seeking a Property Loss Adjuster to join our team at Innov8 Agency Ltd.
About the Role:As a Property Loss Adjuster, you will be responsible for handling a range of claims of varying complexity and value. You will work to a broad and busy caseload, and will be motivated by the opportunity to work in a fast-paced and continually evolving environment.
Key Responsibilities:- Adjust losses and valuation of Property insurance for insurance claims
- Process all invoices and approve estimates within 5 working days of receipt/agreement
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
- Full completion of all prepared site notes templates and associated documentation within set Service level agreements (SLAs)
- Ensure that the data contained in caseloads are accurate at all times
- Assist in maintaining accurate management information by completing spreadsheets as necessary
- Reduce elapsed timescales by providing and fostering a pro-active approach to file management
- Identify cases of possible fraud and recoveries and refer as appropriate within set Service Level agreements (SLAs)
- Work to ensure correct policy interpretation and validation
- Prepare, check and approve reports for clients in accordance with agreed Service level agreements
- Ensure files are up to audit standards at all times
- In conjunction with designated colleagues pro-actively update customers and clients
- Take responsibility for following agreed/documented procedures when dealing with problems and complaints
- Build good working relationships with clients and staff, internal and external to the business
- Maintain an awareness of business opportunities and refer all identified opportunities to the business
- Responsible for out of hours calls into the business via a pre-set rota
- High level of Property Loss Adjuster experience
- Already hold or working towards recognized professional qualifications at a diploma level
- Accuracy, attention to detail and an analytical approach
- Strong verbal and written communication
- Demonstrable experience of organizing and managing own workload is essential
- Ability to work in a fast-paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
- Excellent time management to be able to work to short/changing deadlines
- 5 Grade A-C's GCSE's or equivalent including Math's and English
- Being prepared to work nationally on occasion with overnight stays
- Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
- Great Client/customer relationship ethos - exceeding customers' expectations
- Can-do attitude
- Able to work independently and manage own diary
- A great team player
- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service)
- Well-being center
- Recognition programme
- Paid fertility appointments
- Fostering friendly employer
- Pension - matched contribution up to 5%
- Life Assurance (2 x basic salary)
- Development, training and professional qualifications
If you are a motivated and experienced insurance professional looking for a new challenge, please apply with your CV for consideration.
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