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General Manager
2 months ago
Pybus Recruitment is seeking a seasoned Automotive Aftersales General Manager to lead our client's aftersales department in Leicester. This is an exceptional opportunity for a motivated professional to drive business growth and excellence in a dynamic and forward-thinking company.
Key Responsibilities:
- Oversee the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.
- Develop and implement strategies to drive aftersales performance, including parts and service sales.
- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
- Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
- Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
- Proven experience in an aftersales managerial role within the automotive industry.
- Strong leadership and team management capabilities, with a track record of driving performance improvements.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proficiency in using automotive management software and systems.
- A customer-centric approach, with a commitment to delivering exceptional service.
This role is ideal for a results-driven individual who thrives in a fast-paced environment and is passionate about the automotive sector. If you possess the required skills and experience, this could be the perfect next step in your career.
