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IT Support Team Leader
3 months ago
1st Line Support Supervisor
- Exciting opportunity for a 1st Line Support Supervisor to be part of a dynamic organization.
- Competitive salary range of £28,000-£30,700 based on experience, along with additional benefits.
About Us:
We are among the leading companies in the technology sector, dedicated to providing connectivity solutions to a vast clientele worldwide. We are currently seeking a 1st Line Support Supervisor to enhance our service delivery.
Employee Benefits:
- 25 days of annual leave plus public holidays, with the option to purchase or sell additional leave.
- Day off for your birthday.
- Flexible hybrid working arrangements.
- Performance-based bonus scheme.
- Additional perks.
Key Responsibilities:
As a 1st Line Support Supervisor, you will oversee a team of 1st Line Engineers, ensuring effective support for Windows infrastructure and network-related inquiries. Your role will involve independent project work, providing a diverse range of tasks to foster your professional growth.
Required Qualifications:
- Proven experience in an IT Service Desk environment is essential.
- Strong understanding of the Windows Technology Stack.
- Ability to troubleshoot and resolve technical issues efficiently.
- Experience in a supervisory or team leadership role.
Application Process:
For further details, please refer to the application guidelines provided.
