Junior IT Support Specialist
6 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at Atlas Recruitment Group Limited. As a Junior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, working closely with our Senior Engineers to resolve complex technical issues.
Key Responsibilities:
- Provide first and second-line technical support to clients via phone, email, and on-site visits
- Log and resolve tickets in a timely and efficient manner
- Collaborate with senior team members to resolve complex technical issues
- Manage multiple tickets simultaneously, prioritizing tasks to meet deadlines
Requirements:
- Strong foundation knowledge in IT support or a passion for IT with a willingness to learn
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Windows-based environment experience, including Active Directory, Group Policies, Exchange, and O365
What We Offer:
A competitive starting salary of £22,500, plus a comprehensive company benefits package. If you are a motivated and detail-oriented individual looking to start your career in IT support, we encourage you to apply.
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