Shift Supervisor

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Toby Carvery Full time

About Us

Toby Carvery is a leading restaurant chain that prides itself on providing exceptional customer service and creating a warm and welcoming atmosphere for all guests.

Job Summary

We are seeking a skilled and experienced Shift Supervisor to join our team at Toby Carvery. As a Shift Supervisor, you will be responsible for leading a team of servers and hosts/hostesses to ensure that every guest has an exceptional dining experience.

Key Responsibilities

  • Lead a team of servers and hosts/hostesses to provide exceptional customer service and ensure that every guest has a positive experience.
  • Act as a role model for your team, demonstrating excellent customer service skills and a passion for delivering high-quality service.
  • Maintain high standards of cleanliness and safety in the restaurant, ensuring that all areas are clean and well-maintained.
  • Assist with training and development of new team members, helping them to develop the skills and knowledge they need to succeed in their roles.
  • Work closely with the restaurant manager to achieve sales targets and improve customer satisfaction.

What We Offer

As a Shift Supervisor at Toby Carvery, you will receive a competitive salary and benefits package, including:

  • A 33% discount on all food and drinks at Toby Carvery and other Mitchells & Butlers brands.
  • A 20% discount on food and drinks for friends and family.
  • Access to our Wagestream financial toolkit, which allows you to manage your finances and access your earned pay when you need it.
  • A pension scheme and 28 days paid holiday per year.
  • High-street shopping discounts and free shares in the company.

Requirements

To be successful as a Shift Supervisor at Toby Carvery, you will need:

  • Previous experience in a supervisory or management role in a restaurant or hospitality environment.
  • Excellent customer service skills and a passion for delivering high-quality service.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Able to work flexible hours, including evenings and weekends.

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