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Retail Team Supervisor
2 months ago
Position: Team Leader
Contract Type: Permanent
Working Hours: 39 hours per week
As a Team Leader, you will be responsible for delivering outstanding customer service while working autonomously or collaboratively to uphold our exceptional store standards. We aim for you, our customers, and our team members to take pride in the experiences we create together.
Key Responsibilities:
- Providing top-notch customer service to all patrons.
- Managing stock replenishment and ensuring the store environment is organized and welcoming.
- Maintaining high standards of product display and visual merchandising to facilitate easy shopping.
- Collaborating with team members and offering support as needed.
- A genuine enthusiasm for enhancing customer experiences.
- Strong communication skills within the team.
- A drive to achieve excellent results and maintain high standards.
- Flexibility to adapt to the evolving needs of the business.
We recognize your efforts in contributing to the success of WHSmith and ensuring customer satisfaction. In addition to your salary, we offer a pension scheme, paid annual leave, and employee discounts. You will also have access to a variety of exclusive deals from retail partners, helping you save on experiences, dining, and entertainment.
Our Employee Assistance Programme is available to support your well-being, providing guidance for physical, mental, and financial health.
About WHSmith:
WHSmith boasts a rich history and is expanding its presence, particularly in airports, hospitals, rail stations, and motorway services. Our mission is straightforward: to provide our products to everyone on their journeys through life. Our InMotion brand, a leader in digital accessories, continues to thrive, delivering an exceptional customer experience with the latest technology. We have established strong partnerships with brands to enhance our offerings across the UK. As we progress, our goal remains clear: to improve every journey in life.
WHSmith is committed to being an inclusive employer, ensuring that all team members feel welcomed and empowered to be their authentic selves.
