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About the Role
Vistry Group PLC is seeking a highly skilled Sales Consultant to join our team in the Vistry Merseyside & Cheshire West region. As a Sales Consultant, you will be responsible for managing the sales process, from initial customer contact to legal completion, ensuring a seamless and efficient experience for our customers.
Key Responsibilities
- Proactively seek out prospective sales opportunities and follow up with customers to optimize business outcomes.
- Create and deliver informative site tours and house plot presentations to customers.
- Negotiate with customers to ensure the best sales outcome for the business.
- Utilize technology to generate sales in various environmental and economic conditions.
- Manage sales visits with pre-booked customers, ensuring effective communication and timely completion of sales processes.
- Travel to various sites as necessary for operational requirements.
- Develop and maintain a detailed knowledge of our product offerings, including Bovis Homes, Linden Homes, and Countryside Homes.
- Proactively manage the sales process, ensuring effective communication with customers and adherence to company procedures.
- Work collaboratively with the sales team and other departments to achieve sales targets and drive business growth.
- Evaluate sales processes to identify opportunities for improvement and implement changes to enhance customer satisfaction and business outcomes.
- Sell customer extras across all reservations to drive additional profit for the company.
- Ensure accurate and timely recording of customer interactions and sales processes on relevant IT systems.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a polite, friendly, and efficient manner.
- Communicate effectively with customers, keeping them informed of the progress of their purchase and addressing any concerns or issues that may arise.
- Work with the site team to understand build progress and provide customer information to ensure a seamless sales experience.
- Implement the company's commitment to delivering excellent customer service, consistently exceeding customer expectations.
- Deliver high-quality home demonstrations in conjunction with the build teams.
- Take responsibility for company property and equipment, maintaining a high standard of presentation in the sales area.
About Us
Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.
We're proud of our diverse and inclusive culture, where everyone is treated fairly and respectfully. We offer a range of benefits, including agile working, competitive salaries, and opportunities for career growth and development.
