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E-Commerce Manager
2 months ago
Willis Global Ltd is seeking an experienced E-Commerce Manager to lead and manage the company's growing e-commerce operations. This role is pivotal to the company's business strategy, as you will be responsible for driving online sales growth, optimising customer experiences, and expanding our digital footprint.
Main Responsibilities:- Develop and implement comprehensive web marketing strategies to drive significant online sales growth and position the company as a leading player in the industry's digital space.
- Lead, mentor, and manage a team, providing guidance and support in their daily tasks while fostering an environment of continuous learning and professional growth.
- Oversee back-end development and the ongoing technical maintenance of the e-commerce platform, ensuring it is robust, scalable, and aligned with future growth objectives.
- Lead SEO strategy and execution to enhance online visibility, improve search rankings, and drive qualified traffic to the site.
- Generate reports, analyse performance data, and develop actionable strategies to optimise sales, improve user experience, and support long-term business goals.
- Collaborate with the companies group sites to ensure seamless integration of systems and processes, leveraging their local facilities for improved logistics, customer service, and strategic market expansion.
- Work closely with the product management team to expand and optimise product lines, aligning offerings with customer needs, market trends, and business growth objectives.
- Lead and manage strategic projects, data migration, ensuring that these initiatives are completed on time and contribute to the company's broader digital transformation goals.
- Proven E-commerce Experience: Extensive experience in e-commerce management, with a strong understanding of B2B online sales, digital marketing, and the strategic levers that drive growth in an online business.
- Leadership and Mentoring: Demonstrated experience in managing and developing a team, with strong leadership skills and a focus on mentoring and professional development.
- Analytical Expertise: Superior numerical and analytical skills, with the ability to generate and interpret data-driven insights that inform strategic decisions.
- Technical Proficiency: Advanced proficiency in Excel, as well as experience with e-commerce platforms, CRM systems, and databases.
- Strategic Communication: Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly and influence stakeholders at all levels.
- Systems Integration: Experience in integrating e-commerce platforms with external systems and optimising logistics and supply chain processes to support business growth.
- Bachelor's degree in business, marketing, or a related discipline, or equivalent experience, with a deep understanding of business strategy and how e-commerce fits into the broader business landscape.
- Growth Mindset: Self-motivated, confident, and adaptable to change, with a strong desire for a long-term role where you can grow with the company and contribute to its strategic success.
