Senior Claims Handler
4 weeks ago
Job Location - City of London
We are seeking a highly skilled and experienced Senior Claims Handler to join our team at Massenhove Recruitment Limited. As a Senior Claims Handler, you will be responsible for administering claims in line with expected standards and regulatory requirements.
Key Responsibilities:
- Negotiate with markets to achieve the best outcome for the client
- Maintain delegated authority contracts appropriately and efficiently
- Create comprehensive claims documents
- Present claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments
- Review and prepare correspondence regarding notifications and claims to ensure that products and cover best meet the client's risk requirements, business objectives and compliance requirements
- Keep clients and insurers advised of developments relating to notifications and claims, liaising with third parties as necessary
- Investigate and resolve queries from clients, following these through to resolution and keeping all parties advised throughout the process
- Ensure up-to-date records are maintained at all times on the Group systems
- Interpret instructions and issues arising, and then implement actions according to policies and procedures
- Keep informed of all legal and regulatory developments relevant to the division/department
- Provide relevant management information to senior management
- Develop positive relationships with markets
Requirements:
- You will ideally possess previous claims handling experience (ideally with an international broker - but this is not crucial)
- Good understanding of London market operations (Lloyds and company markets)
- Knowledge of the property claims
- Awareness of the regulatory environment and requirements
- Good level of communication and interpersonal skills including, written, verbal and face-to-face
- Highly organised, with good planning skills
- Able to work to flexibly to achieve tight deadlines/targets
We are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
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