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Store Operations Manager

2 months ago


Hartlepool, Hartlepool, United Kingdom Card Factory Full time
Store Manager Opportunity

We are seeking a highly skilled and experienced Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  • Oversee the day-to-day operations of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
  • Coach, train, and develop colleagues within your store, identifying and building on their strengths and development areas.
  • Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviors with the required skill set to meet our business needs.
  • Make informed commercial decisions around stock availability and merchandising to drive sales and profitability.
  • Provide constructive feedback to the store team, District and Regional Managers on store performance and business opportunities to encourage growth.
  • Collaborate with wider stakeholders across the business to achieve business objectives.
About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We offer a wide range of benefits to support your physical, mental, and financial well-being, including a colleague discount, financial wellbeing support, and access to blended learning and development content.

We are committed to creating a positive and inclusive work environment that supports the growth and development of our colleagues. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.