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Customer Service Representative

2 months ago

Leeds, Leeds, United Kingdom Page Personnel Full time

About the Role:

We are seeking enthusiastic customer service professionals to join our team at a reputable law firm in Leeds. As a Contact Centre Advisor, you will be working alongside an excellent team providing support to clients going through the remortgage process.

Key Responsibilities:

  • Dealing with calls from clients, banks, and other legal professionals handling a range of queries to ensure a smooth process for the customer.
  • Providing exceptional customer service skills and working in a busy environment.
  • Excellent communication and confident telephone manner.
  • Working as a good team player.

About You:

  • No experience required, with full training provided.
  • Previous experience in a customer-facing role, such as hospitality and retail, is beneficial.
  • Exceptional customer service skills.
  • Able to work in a busy environment.
  • Excellent communication and a confident telephone manner.
  • A good team player.

What We Offer:

  • A salary of £22,500+ plus monthly bonuses.
  • A reputable law firm in Leeds.
  • Full training provided.
  • Excellent progression and development opportunities.
  • A central location.
  • Excellent benefits.
  • Superb offices.
  • A great team and environment.
  • No shift patterns or weekends.