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Wellness Centre Ambassador

2 months ago

London, Greater London, United Kingdom triyoga Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Front of House team at triyoga. As a key member of our team, you will play a vital role in promoting wellbeing to our clients and ensuring a consistent, positive client experience.

Key Responsibilities:

  • Provide exceptional customer service to all clients, ensuring a warm and welcoming environment at all times.
  • Process cash and credit card transactions efficiently and accurately, adhering to company procedures.
  • Follow daily checklists thoroughly, accurately and efficiently, and conduct regular building checks to maintain a high standard of cleanliness.
  • Respond promptly to any building requirements or customer complaints, adhering to company procedure.
  • Adhere to Health + Safety policy at all times, ensuring the building is a safe space for employees and clients.

Requirements:

  • Minimum 2+ years experience within a customer service/ client facing role, preferably in a yoga centre/ well-being environment.
  • Proficient on MS Word, Excel + Outlook.
  • Excellent verbal and written communication skills, with strong interpersonal skills and ability to engage with clients in a professional manner.
  • Proven ability to Multi-task & perform under pressure, with strong organisation and administration skills.
  • Attention to detail and flexibility in relation to work activities, work schedule and participation in additional / ad hoc duties as required.

What We Offer:

As a member of our Front of House team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on promoting wellbeing and providing exceptional customer service. If you are a motivated and customer-focused individual who is passionate about wellbeing, we would love to hear from you.