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Operational Training Specialist
2 months ago
Job Summary:
The core purpose of this role is to train and coach new starters and existing staff, in accordance with operational procedures, to ensure a high level of performance and productivity within the organization.
Key Responsibilities:
- Design and deliver training programs for operational staff to enhance their skills and knowledge.
- Assess training needs and develop training materials to meet those needs.
- Deliver presentations and conduct training sessions to ensure staff are equipped with the necessary skills to perform their roles effectively.
- Audit new staff members to ensure they meet the required standard and provide feedback and coaching as needed.
- Identify skill gaps and develop strategies to address them.
- Collaborate with the team to deliver a first-class, professional service to operational teams.
- Maintain accurate and up-to-date training records.
Requirements:
This is a 12-month secondment/fixed-term contract position. The role will be based remotely, with an office available in Hertfordshire for occasional use.
