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Operations Manager

2 months ago

PortsladebySea, Brighton and Hove, United Kingdom Lease Group Full time
Operations Executive - Financial Services

We are seeking an experienced Operations Executive to join our team at Lease Group, a leading provider of business finance and leasing solutions. As an Operations Executive, you will play a critical role in delivering exceptional support to our partners and customers.

Key Responsibilities:

  • Partner Training and Onboarding: Provide comprehensive training and support to new and existing partners to ensure they have the necessary skills and knowledge to succeed.
  • Finance Application Processing: Assist with the processing of new finance applications, ensuring timely and accurate completion.
  • Customer Service: Provide exceptional customer service, responding to queries and resolving issues in a professional and timely manner.
  • Team Collaboration: Work closely with the Operations Team to achieve business objectives and improve processes.

Requirements:

  • Proficient in Microsoft Office
  • Strong Attention to Detail
  • Customer Service
  • Maths Literate
  • Comfortable handling telephone and email enquiries

Desirable Skills:

  • Working with credit reference agencies
  • Customer Relationship Management
  • Negotiation Skills
  • Understanding of business finance and leasing

What We Offer:

  • Company Pension
  • Discounts at local Coffee Shops
  • Paid Christmas Period Off in addition to 28 days Holiday
  • Convenient location on popular bus routes and close to the train station

We are committed to providing a supportive and inclusive work environment, and we encourage applications from diverse candidates. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.