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Finance Team Leader

3 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Tech IT Full time
Job Overview

Team Supervisor - Finance & Processing - (Banking Contact Centre)

Our esteemed financial institution is seeking a skilled Team Supervisor to oversee the Finance and Processing division within a dynamic and regulated contact centre environment.

Key Responsibilities

  • Manage the daily operations of a dedicated team of Finance and Processing representatives.
  • Evaluate and enhance team productivity and performance metrics.
  • Provide guidance and support to team members to foster professional growth.
  • Ensure compliance with industry regulations and internal policies.
  • Facilitate effective communication within the team and across departments.

This role is pivotal in maintaining the efficiency and effectiveness of our financial services operations.