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Sales and Retail Associate

2 months ago

Leeds, Leeds, United Kingdom Tapestry, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales and Retail Assistant to join our team. As a Sales and Retail Assistant, you will play a key role in achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and service training.

Key Responsibilities
  • Meet personal sales and productivity goals while delivering exceptional customer service.
  • Represent Kate Spade as a brand ambassador and ensure customers' needs are consistently exceeded.
  • Model sales behaviors taught in company sales training programs and maintain high energy on the sales floor.
  • Consistently achieve sales goals and work effectively with multiple customers simultaneously.
  • Service all customers according to the Kate Spade Approach standards and participate as a team member to meet and exceed performance standards.
  • Champion company initiatives and support management decisions while demonstrating professional ethics.
Requirements
  • Very good English proficiency is essential.
  • Previous experience in a retail service environment is required.
  • Background in working in luxury retail is desirable.
  • Ability to communicate effectively with customers and staff and maneuver the sales floor.