Care Team Supervisor

3 weeks ago


Exeter, Devon, United Kingdom Cinnamon Care Full time
Job Overview

Care Team Supervisor
£16.67 per hour plus company benefits
Full Time Hours - Day Shifts

A Leading Care Home Group 2024

Watermeadow Grange, a distinguished care facility, offers 86 spacious ensuite accommodations, including a specialized community for individuals living with dementia.

The Care Team Supervisor plays a pivotal role within the facility, directly overseeing the performance and success of the care teams. This position is essential for maintaining high standards in resident care, providing support to families, and ensuring the retention of skilled Senior Care Assistants and Care Assistants. The role also includes facilitating continuous training and development opportunities for the team. While this is not a supernumerary position, adequate time will be allocated for management responsibilities. The Care Team Supervisor serves as a stepping stone for those aspiring to advance to Deputy Manager roles in the future.

Key Responsibilities:

  • Collaborate with the Deputy Manager to coordinate the resident assessment process, ensuring resident involvement in identifying needs and preferences, and integrating all information into personalized care plans.
  • Ensure that all pertinent information regarding each resident is documented and communicated effectively to uphold a person-centered approach.
  • Engage directly with the team to guarantee that appropriate care levels are consistently maintained.
  • Oversee and manage the medication administration processes, ensuring rigorous auditing procedures, including those related to pharmacy operations, while identifying any training requirements.
  • Assist the Deputy Manager in recruiting the care team through the Cinnamon process, ensuring efficient management of contracted hours and ongoing monitoring of recruitment needs.
  • Maintain regular communication with family members regarding resident needs and progress.
  • Manage team member absences and conduct return-to-work sessions with staff following any absence, with support from the Deputy Manager and home Administrator.
  • Conduct and supervise effective handovers between all shifts, ensuring that the Deputy Manager and General Manager are consistently informed regarding relevant matters.
  • Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example at all times.

Essential Qualifications:

  • NVQ Level 3 is essential; NVQ Level 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management is desirable but not mandatory.
  • Minimum of two years of experience in long-term care or a related field.
  • Proven experience in planning, implementing, evaluating, and clearly documenting care delivery.
  • Experience working with older adults.

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