Sales Trainer
3 weeks ago
GP Strategies Corporation is a leading provider of talent transformation solutions. We deliver innovative learning and development solutions to help organizations achieve meaningful change.
As a Sales Instructor, you will develop and deliver training on products and sales techniques. You will create content for virtual and face-to-face formats in collaboration with the Instructional Design team. Your goal is to conduct sessions clearly and effectively, studying the market and products in depth, and measuring results through KPIs and feedback to improve the training.
Main Activities:
- Develop and apply product and sales training
- Develop content for virtual and/or face-to-face training, together with the Instructional Design team
- Conduct virtual and/or face-to-face training in a logical, clear, and easy-to-understand manner and in accordance with the norms and standards established by the client
- Study in depth the topics to be covered, the reality of the automotive market, dealerships, and products to discuss them with students with skill and propriety, making the connection between the content covered and the participant's day-to-day life
- Attendance control and reports
- Printing training material when necessary
- Deliver non-technical training (sales, after-sales, and product)
- Prepare test content (minimum 10 questions with 4 alternatives each)
- Develop learning paths/training programs and register on the LMS
- Develop/define training delivery techniques
- Measure training results (Main Training KPIs: %Participation and Pass Rate); evaluate exam results
- Evaluate satisfaction surveys and identify areas for improvement and points of success
- Implement certification process for professionals in the dealership network
- Develop/implement action plans to improve training results, when necessary
- Arrange for re-application of the test when necessary
- Control attendance and no-show lists at face-to-face training sessions
- Define standard curriculum for Sales, After Sales, Quality Services, and Customer Experience and provide schedule implementation
Qualifications:
- Full degree in related areas
- Previous experience in sales and commercial training
- Previous experience with training in the automotive sector
- Knowledge of administration, good oral communication, leadership, initiative, good emotional intelligence, analytical skills, strategic thinking, and knowledge of the latest developments in the automotive market
- Previous experience with commercial training for the automotive sector
- Fluent or advanced English
GP Strategies is committed to diversity and inclusion. We believe that our people are our greatest asset, and we strive to create a work environment that is respectful, fair, and collaborative. We are an Equal Opportunity Employer and welcome applications from qualified candidates from diverse backgrounds.
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