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About Resorts World Birmingham
Resorts World Birmingham is a premier leisure destination, part of Genting UK Ltd, which operates a variety of exciting brands including a casino, spa, hotel, and multiple dining options. Our vibrant venue is situated near major event spaces, attracting millions of visitors annually for diverse events and entertainment.
Position Overview
We are currently seeking a dedicated Room Attendant to enhance our Housekeeping department. This full-time role requires a commitment of 40 hours per week.
Key Responsibilities
- Maintain exceptional cleanliness and organization of guest rooms and public areas.
- Exhibit a keen eye for detail to ensure high standards of hygiene and presentation.
- Deliver a memorable experience for guests through outstanding service and attention.
- Adapt to changing priorities and work efficiently under pressure.
- Collaborate with team members to uphold a positive and welcoming environment.
What We Are Looking For
The ideal candidate will possess:
- A genuine passion for cleanliness and hospitality.
- Strong attention to detail and a proactive approach to tasks.
- Ability to work flexibly, including adapting to changes in shifts and responsibilities.
- Previous experience in a physically demanding role is advantageous.
Employee Expectations
At Genting, we value not only skills and experience but also the right attitude and alignment with our core values. We seek individuals who:
- Demonstrate enthusiasm for our brand and services.
- Exhibit outstanding customer service skills.
- Are reliable, hardworking, and take pride in their appearance.
- Bring positivity and fun to the workplace.
Benefits of Working with Us
- Access to an online discount portal.
- A selection of flexible benefits tailored to your needs.
- Life insurance and health cash plans.
- Discounts across various amenities and services.
- Opportunities for career progression through our learning portal.
We believe in fostering a fun and engaging workplace, offering numerous employee engagement events throughout the year.