Assistant Manager

4 weeks ago

Camberley, Surrey, United Kingdom Aramark Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at Royal Military Academy, Sandhurst. As a key member of our management team, you will be responsible for leading and managing a team of staff to deliver exceptional service and quality to our customers.

Key Responsibilities
  • Manage and lead a team of staff to achieve high levels of customer satisfaction and quality
  • Process payroll and assist with rotas to ensure efficient and effective staff deployment
  • Conduct team appraisals and job chats to ensure staff are motivated and developed
  • Develop good commercial relationships with suppliers to ensure best value for money
  • Ensure daily checks of service delivery are carried out to ensure up-to-date information on allergens, service briefs, and daily diary paperwork are completed
  • Check all weekly menus are compliant and accurately presented to customers
  • Day-to-day financial performance reported using the correct systems
  • Receive and deal with customer complaints appropriately and ensure compliments are shared with the team
  • Organise monthly stock count and conduct appropriate brand standard audits
  • Help in the recruitment and retention of team members
  • Ensure all invoices are processed in a timely manner and liaise daily with Head Chef to ensure correct stock levels are recorded and maintained
  • Ensure the Mess bars are correctly stocked and maintained, including accounts
Requirements
  • Previous supervisory or management experience in a food service environment is desirable
  • Be able to work towards Food Hygiene Certificate Level 2 through our e-learning system
  • Strong numeracy and written skills
  • Ability and full confidence in producing reports across all areas of the business
  • Have an understanding of catering finances, such as costing, production costs, yields, wastage, as well as employee schedules and payroll budgeting
  • Lead by example, be able to manage a team of colleagues, and have a positive, can-do attitude
About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.

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