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Director of Partner Experience

2 months ago

London, Greater London, United Kingdom Hirebridge Full time
{"title": "Director of Partner Experience", "content": "Job Summary

We are seeking a seasoned professional to lead our global partner and technical functional enablement strategy, program build-out, and ongoing operations of partner and technical training. As a key member of our team, you will build and manage a global team capable of delivering one-to-many and one-to-one training to partners who refer, resell, and implement our solutions.

Key Responsibilities
  • Identify and assess current and future training needs across the business through market analysis, channel programs, annual goals, and consultation with product and sales leaders.
  • Develop and lead the execution of a coordinated global and regional training plan that addresses program and partner needs leveraging an LMS (accreditation, certifications).
  • Project manage diverse teams and leverage a variety of training methods, systems, and tools to meet business objectives.
  • Monitor and evaluate training program effectiveness, success, and ROI.
  • Be adaptable, providing opportunities for ongoing development of training paths.
  • Resolve any specific problems and tailor training programs to key as necessary.
  • Develop and shape training curriculum.
  • Work to ensure content is \"partnerized\" for channel delivery and consumption.
  • Maintain a clean vision of training trends, learning paths, certifications, and best practices.
Requirements
  • 7+ years proven work experience creating, building, and managing partner training initiatives at an Enterprise software or technology company.
  • Experience leveraging LMS or other technology to deliver partner training.
  • Excellent communication and leadership skills, including prior management experience.
  • Strong writing and presentation skills including the ability to help shape training materials.
  • Unlimited paid time off (no worrying about accruing time or running out of sick days - If you need time off, take it).
  • Paid family leave.
  • Company seeded and matched Health Savings Account.
About Us

Sovos is a global provider of tax, compliance, and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. and follow us on LinkedIn and Twitter.

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