Head of Membership Products and Services

5 days ago


London, Greater London, United Kingdom The Memcom Group Full time

Job Summary

The Memcom Group is seeking a seasoned professional to lead the development and management of our membership products and services. As the Head of Membership Products and Services, you will be responsible for designing and implementing membership categories and pathways, managing product managers, and ensuring our product portfolio aligns with our membership offering and long-term strategy.

Key Responsibilities

  • Develop and implement membership product strategies and roadmaps to drive growth and revenue
  • Manage a team of product managers to ensure successful product launches and ongoing product development
  • Collaborate with cross-functional teams to analyze market trends and membership objectives
  • Support member recognition agreements, professional standards, and membership proposition development
  • Use data-driven metrics to improve product performance and growth
  • Develop product specs and user stories, and track performance and financial reports
  • Lead and inspire the product team to evolve our membership products and services
  • Manage budgets, risks, and operational team performance
  • Represent the organization externally and promote our membership offerings

Requirements

  • Senior-level experience in product strategy and lifecycle management
  • Experience working in a membership organization
  • Strong leadership and management skills
  • Ability to analyze market trends and membership objectives
  • Excellent communication and collaboration skills


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