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Facilities Operations Manager

2 months ago

Globe Town Greater London, United Kingdom Queensway Full time £35,000

About Queensway
Please review the details and supporting information regarding this job opportunity.

Queensway Group is a family-owned enterprise recognized for its warmth, sincerity, and quality of service. We invest in real estate, transforming it into operational ventures within the hospitality sector, ranging from cafes to hotels, residential properties, and exclusive clubs. Our portfolio includes well-known brands such as KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

With our entrepreneurial mindset and extensive network, we are adept at seizing opportunities and fostering growth across our businesses. At Queensway, we embrace change, and our agility is crucial to our success. Our experience in real estate development enables us to effectively revitalize assets, which are then managed by skilled and dedicated teams across various regions.

About Point A Hotels

At Point A, we are defined by our mindset, not the market conditions. We believe that collaboration can lead to limitless possibilities. Our strength lies in our innovative thinking and resourcefulness. We aim to challenge the status quo and compete with industry leaders through our brand, offerings, and service.

In all our endeavors, we prioritize thoughtfulness, humility, honesty, and adherence to our core values. We strive to provide heartfelt hospitality to all our guests, regardless of their budget.

Since our inception, this approach has been pivotal in establishing us as one of the most successful new hotel brands, and we seek dedicated individuals to help us continue this journey and craft more success stories.

The Role

We are currently in search of a Facilities Operations Manager to join our vibrant and dynamic team. This position is based at our Point A Liverpool Street Hotel, which features 212 rooms.

The ideal candidate will possess a proven track record in maintaining a safe and well-kept environment, serving as the primary contact for both reactive and planned maintenance tasks within the hotel.

This role reports to the hotel manager and is supported by a cluster facilities manager and a knowledgeable support team from across the estate.

The working schedule is rota-based, comprising 40 hours per week.

Hands-on experience in addressing maintenance challenges in a customer-centric environment is essential. Additionally, experience in managing a diverse subcontractor team to deliver effective and cost-efficient solutions is a key requirement for this role.

Key Responsibilities

  • Collaborate closely with the Front Desk and Housekeeping teams to execute reactive maintenance tasks.
  • Train team members on emergency protocols.
  • Oversee our subcontractor network.
  • Utilize our computerized Planned Preventative Maintenance (PPM) and compliance platform.
  • Effectively prioritize your workload.
  • Ensure a healthy and safe environment for our guests and team members.

We Offer You:

· Competitive salary with a 40-hour workweek contract.

· Queensway Reward & Recognition Scheme.

· Access to Wagestream for flexible pay options.

· Access to EachPerson, a high street discount platform.

· Annual Awards Ceremony in London.

· A fun, friendly, and supportive work environment.

· Opportunities for professional development and career advancement.

· Career prospects across the group, including coffee houses and support offices.

· Engaging team-building initiatives and social events.

· Friends and Family Rates at all our properties.

· 33 days of annual leave, inclusive of bank holidays.