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Store Director

2 months ago

Edinburgh, Edinburgh, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Flannels in Edinburgh Fort. As a Store Manager, you will be responsible for leading a team of sales associates and driving sales growth to exceed targets.

Key Responsibilities
  • Maximise Sales: Develop and implement strategies to increase sales and revenue, identifying opportunities to improve performance and drive growth.
  • Team Leadership: Manage and motivate the performance of the team, ensuring sales targets are met and exceeded, and providing coaching and development opportunities to enhance skills and knowledge.
  • Customer Experience: Ensure exceptional customer service is delivered at all times, maintaining a strong presence on the shop floor to drive sales and build customer relationships.
  • Store Presentation: Maintain the presentation and merchandising of seasonal stock in line with Head Office directives, ensuring the store is visually appealing and well-organised.
  • Market Awareness: Maintain an awareness of current and market trends, understanding forthcoming customer promotions and monitoring local competitors to stay ahead of the competition.
  • Administrative Tasks: Ensure all paperwork, policies, and procedures are carried out efficiently and accurately, maintaining accurate records and reports as required.
  • KPIs and Performance: Drive and deliver Key Performance Indicators (KPIs), monitoring and analysing sales data to inform business decisions and drive growth.
Requirements
  • Clientele Background: You should have a strong clientele background, with a solid database of personal contacts and clients.
  • Premium Retail Experience: Previous retail experience within the premium sector is preferred, with a strong understanding of luxury fashion and customer expectations.
  • Leadership and Motivation: You will be an exceptional people manager, with strong leadership and motivational skills, able to inspire and motivate the team to achieve sales targets.
  • Communication and Planning: Excellent communication, planning, and organisational skills are essential, with the ability to interpret financial and sales data to inform business decisions.
  • Brand Awareness and Product Knowledge: A high level of brand awareness and product knowledge is required, with an awareness of the local area and market trends.
Benefits
  • Commercial Bonuses: Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses: Stocktake Bonuses
  • Commission-led Bonuses: Commission-led bonuses across a wide range of products
  • Group Rewards and Recognition: Monthly Group Rewards and Recognition
  • Long Service Awards: Long Service awards
  • Development Courses: A wide range of Development Courses with National Qualifications
  • Holiday and Uniform Allowance: 28 Days Holiday and 50% Instore Uniform Discount
  • Gym Membership: Discounted Gym membership
  • Group Wide Discount: Group Wide 20% Discount across all Frasers Group brands