Store Director
3 weeks ago
Job Title: Store Manager
Job Summary:
We are seeking a highly skilled and experienced Store Manager to join our team at Flannels in Edinburgh Fort. As a Store Manager, you will be responsible for leading a team of sales associates and driving sales growth through exceptional customer service and visual merchandising.
Key Responsibilities:
- Maximise sales and revenue through effective visual merchandising and stock management
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Manage and maintain store appearance and presentation to meet company standards
- Monitor and control stock levels, inventory, and cash handling procedures
- Ensure compliance with company policies and procedures, including health and safety and data protection
- Collaborate with the store team to achieve sales targets and improve customer satisfaction
- Conduct regular performance reviews and provide feedback to sales associates
- Manage and resolve customer complaints and issues in a professional and timely manner
Requirements:
- Proven retail management experience, preferably in a luxury or premium environment
- Strong leadership and motivational skills, with the ability to inspire and develop a team
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work effectively in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
- Knowledge of luxury and premium brands, with a passion for fashion and retail
- Ability to work flexible hours, including evenings and weekends
Benefits:
- Competitive salary and bonus structure
- Opportunities for career development and progression
- Discounts on luxury and premium brands
- Access to exclusive employee events and experiences
- Recognition and rewards for outstanding performance
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