Store Director

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Frasers Group Full time

Job Title: Store Manager

Job Summary:

We are seeking a highly skilled and experienced Store Manager to join our team at Flannels in Edinburgh Fort. As a Store Manager, you will be responsible for leading a team of sales associates and driving sales growth through exceptional customer service and visual merchandising.

Key Responsibilities:

  • Maximise sales and revenue through effective visual merchandising and stock management
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Manage and maintain store appearance and presentation to meet company standards
  • Monitor and control stock levels, inventory, and cash handling procedures
  • Ensure compliance with company policies and procedures, including health and safety and data protection
  • Collaborate with the store team to achieve sales targets and improve customer satisfaction
  • Conduct regular performance reviews and provide feedback to sales associates
  • Manage and resolve customer complaints and issues in a professional and timely manner

Requirements:

  • Proven retail management experience, preferably in a luxury or premium environment
  • Strong leadership and motivational skills, with the ability to inspire and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Knowledge of luxury and premium brands, with a passion for fashion and retail
  • Ability to work flexible hours, including evenings and weekends

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Discounts on luxury and premium brands
  • Access to exclusive employee events and experiences
  • Recognition and rewards for outstanding performance

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