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Scheduling Coordinator

2 months ago

Birmingham, United Kingdom Options Resourcing Ltd Full time

Options Resourcing Ltd is seeking a skilled Scheduling/Operations Coordinator to ensure seamless job scheduling, customer service, and operational efficiency. Key responsibilities include:

* Delivering exceptional customer service and resolving queries in a timely manner
* Scheduling and programming of works with customers and engineers/sub-contractors
* Processing engineering paperwork and supporting engineer efficiency
* Managing customer purchase orders and ensuring compliance with sales cost sheets
* Maintaining accurate logging of engineer appointments and external customer portals

Requirements:

* Previous operational experience in FM companies and/or trade businesses
* Strong customer-facing skills and written/verbal communication
* Self-motivated and creative problem-solving skills

Benefits include a competitive salary, company pension, free flu jabs, health and wellbeing programme, life insurance, and on-site parking.