Hospitality Assistant

3 weeks ago


Holyhead, United Kingdom ESS Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high-quality experience.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their needs and resolving any issues in a professional and courteous manner.
  • Food and Beverage Service: Prepare and serve food and beverages to our customers, maintaining high standards of quality and presentation.
  • Cleaning and Maintenance: Maintain the cleanliness and organization of our customer areas, including restaurants, cafes, and convenience shops.
  • Stock Management: Take responsibility for stocking food and beverage areas, ensuring that our customers have access to a wide range of products.
  • Teamwork: Work collaboratively with our team to ensure that our customers receive a seamless and enjoyable experience.
Requirements
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, supporting colleagues to achieve our goals.
  • Flexibility: Flexible approach to work, with the ability to adapt to changing circumstances and priorities.
  • Customer Focus: Passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
About ESS

ESS is a leading provider of catering and cleaning services to the military and Ministry of Defence. We pride ourselves on delivering high-quality services that meet the needs of our customers. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service.



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