Mac and Jamf Systems Administrator

3 days ago

Salford, Salford, United Kingdom Cognizant Full time
Mac and Jamf Engineer Job Description

Cognizant is seeking a skilled Mac and Jamf Engineer to join our Cloud Infrastructure & Security services practice. As a key member of our team, you will be responsible for providing technical support for macOS and iOS devices, utilizing Jamf Pro for device management, and developing automation scripts to enhance system efficiency.

Key Responsibilities:

  • Provide level 2 and level 3 technical support for macOS and iOS devices.
  • Utilize Jamf Pro for device management, configuration, and deployment.
  • Develop and maintain bash scripts for automation of system tasks.
  • Perform advanced troubleshooting of hardware, software, and network issues.
  • Collaborate with IT teams to enhance system security and efficiency.
  • Document processes and maintain a knowledge base for IT support.
  • Integrate Microsoft Intune MDM to enforce compliance on Mac computers.
  • Manage printers effectively using scripts in Jamf.
  • Demonstrate a strong knowledge of different Mac OS versions and their functionalities.

Requirements:

  • Good experience in a similar role, with a focus on Mac systems.
  • Proficient in Jamf Pro administration and management.
  • Strong knowledge of bash scripting and command-line tools.
  • Excellent troubleshooting skills for resolving complex technical issues.
  • Familiarity with IT support ticketing systems and workflows.
  • Ability to work independently and as part of a collaborative team.
  • Strong communication skills and a customer-focused approach.
  • Experience with Intune MDM management and printer management using scripts in Jamf.
  • In-depth understanding of different Mac OS versions and their unique features.

Preferred Qualifications:

  • Certifications in Jamf 200 or higher.
  • Experience with macOS and iOS deployment strategies.
  • Knowledge of networking principles and security protocols.

Cognizant offers a dynamic work environment, opportunities for professional growth, and a commitment to employee well-being. If you are a motivated and experienced Mac and Jamf Engineer, we encourage you to apply for this exciting opportunity.

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