Insurance Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Insurance Support Specialist to join our team at Acorn Insurance & Financial Services LTD. As an Insurance Support Specialist, you will play a vital role in providing exceptional customer service to our clients and agents, ensuring the smooth conversion of new business and meeting retention targets.
Key Responsibilities- Respond to client and agent enquiries in a courteous and professional manner, ensuring all necessary information is obtained and communicated.
- Process new business, renewals, and cancellations with accuracy and efficiency.
- Refer and process driver/criteria referrals and MTAs upon request from brokers.
- Validate diaries to combat potential misrepresentation and daily validation of risks coming through SchemeServe.
- Assist other team members as needed.
- Clear and effective communication skills.
- Ability to assist clients of all ages and backgrounds.
- Excellent organisational skills and ability to prioritise work.
- Strong literacy and numeracy skills.
- Excellent telephone manner.
- Timekeeping and organisational skills.
- Confidence in taking calls from brokers.
- Able to self-motivate and/or work part of a team.
- Attention to detail.
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade and length of service.
- Additional Buy and Sell Holidays.
- Company Sick Pay Scheme.
- Company Paid Maternity and Paternity Leave.
- Generous Company Pension Scheme.
- A comprehensive Mental Health support system via the Health Assured Employee Assistance Programme (EAP).
- A wide network of mental health first aiders.
- Our very own reward and discount platform "Your Tomorrow".
- Fresh fruit deliveries twice a week.
- £250 Refer a friend bonus.
- Cycle to work scheme.
- Free eye test vouchers and a contribution towards the frames.
- Regular Employment Engagement including ongoing competitions with fantastic prizes.
- Charity fundraising events.
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance & Financial Services LTD could be the next step in your career journey.
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Insurance Validation Specialist
3 weeks ago
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Insurance Validation Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a skilled and detail-oriented Insurance Validation Specialist to join our Welcome Team in Liverpool. As a key member of our team, you will be responsible for ensuring the accuracy of applicant details and providing excellent customer service.Key ResponsibilitiesVerify applicant details to ensure honesty and accuracyPerform checks...
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Insurance Claims Specialist
1 week ago
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2 months ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeAbout the RoleWe are seeking a highly skilled and motivated Claims Resolution Specialist to join our Total Loss Department. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder total loss claims through to settlement.Key Responsibilities:Proactively manage a portfolio of policyholder total loss claims through to...
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Insurance Claims Handler
2 months ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeAbout the RoleWe are seeking a highly skilled and motivated Claims Resolution Specialist to join our Total Loss Department. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder total loss claims through to settlement.Key Responsibilities:Proactively manage a portfolio of policyholder total loss claims through to...
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Insurance Motor Engineer
2 weeks ago
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Insurance Sales Representative
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Insurance Sales Representative
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Systems Support Specialist
4 weeks ago
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Systems Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled Systems Support Analyst to join our successful Support department. As a key member of our team, you will be responsible for providing technical support to our business users, ensuring the smooth operation of our systems and applications.Key ResponsibilitiesProvide technical support to business users, resolving...
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Senior Claims Handler
2 months ago
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Senior Claims Handler
2 months ago
Liverpool, Liverpool, United Kingdom Acorn Insurance Full timeJob Summary:We are seeking a highly skilled and organized Senior Claims Handler to join our Fleet and Specialist product team at Acorn Insurance. As a key member of our team, you will be responsible for proactively managing a portfolio of Fleet and Specialist claims, ensuring timely and effective resolution.Key Responsibilities:Manage a portfolio of Fleet...
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Insurance Portfolio Specialist
1 week ago
Liverpool, Liverpool, United Kingdom Slater Gordon Full timeAbout Slater and Gordon:We are a leading consumer law firm that provides a range of specialist legal and complementary services. Our mission is to give people easier access to our world-class legal services.Job Summary:We are seeking an experienced Insurance Portfolio Specialist to support our insurance contract portfolio and ensure clients have appropriate...
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Insurance Portfolio Specialist
1 week ago
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Insurance Sales and Renewal Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeRole: Household Sales & Renewals AgentLocation: Liverpool, HybridSalary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annumWorking hours: 37.5 hours per week: Monday to Friday 09:00am – 17:30pmKey Responsibilities:Provide bespoke insurance quotations to customers, tailoring products to their individual needsDeal with both...
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Insurance Motor Engineer Position
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