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Front of House Team Member

2 months ago

London, Greater London, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly skilled and motivated Front of House Team Member to join our team at Nuffield Health Fulham. As a key member of our Front of House team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming environment at all times.

Key Responsibilities:

  • Support the smooth operation of our reception area, ensuring a high level of customer satisfaction at all times.

  • Provide exceptional customer service to all members and visitors, responding to queries and concerns in a caring and professional manner.

  • Contribute to the creation of a friendly, relaxing, and professional environment, ensuring that our members and visitors feel valued and supported.

  • Work collaboratively with the Front of House team to achieve our goals and objectives, ensuring seamless communication and a high level of customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and visitors.

  • Proven experience in a customer-facing role, with a strong track record of providing exceptional customer service.

  • Basic computer skills, including Microsoft Office and Excel.

  • Flexibility and adaptability, with the ability to work in a fast-paced environment.

What We Offer:

At Nuffield Health, we offer a comprehensive benefits package, including private healthcare, a cycle to work scheme, and financial wellbeing support. We are committed to creating a positive and supportive work environment, where our employees feel valued and empowered to succeed.