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Sales Office Manager

2 months ago

Wetherby, Leeds, United Kingdom Candidate Source Limited Full time
About the Role

Candidate Source Limited, a leading advertising agency, is seeking a highly skilled Sales Office Manager to oversee the entire sales administration function across the group. This role requires a strategic thinker with strong analytical skills, exceptional communication abilities, and a proven track record in administration management, sales growth, and interdepartmental collaboration.

Key Responsibilities
  • Lead and mentor the internal administration team, ensuring high levels of performance, motivation, and professional development.
  • Oversee and refine the administration processes across the group, ensuring accuracy, efficiency, and alignment with company goals.
  • Implement and monitor KPIs to measure the performance of the administration team and identify areas for improvement.
  • Drive interdepartmental communication and collaboration, ensuring that departments work together seamlessly.
  • Coordinate and lead regular interdepartmental meetings and reviews to discuss ongoing projects, challenges, and opportunities for process improvement.
  • Develop and implement strategies to grow key house accounts, focusing on upselling, cross-selling, and customer satisfaction.
  • Actively manage and expand key business lines, identifying new opportunities and ensuring that they or exceed growth targets, in line with the plan.
  • Prepare and present comprehensive reports to the senior management, highlighting key achievements, challenges, and strategic recommendations.
  • Monitor the effectiveness of initiatives and provide feedback for continuous improvement.
  • Identify, recommend, and implement process improvements across the administration function to enhance efficiency, accuracy, and customer satisfaction.
  • Serve as the primary point of contact between the administration team and other departments, ensuring clear and consistent communication.
Requirements
  • A Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience in a senior sales administration/management role, preferably within a large, fast-growing SME.
  • High proficiency in Salesforce and MS Office Suite (Word, Excel, Outlook, PowerPoint).
  • Demonstrated success in managing and growing key accounts.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation.
  • Strong leadership abilities with a focus on team development, motivation, and achieving results.
  • Ability to work independently and as part of a broader leadership team in a fast-paced, dynamic environment.