Front Desk Associate

6 days ago

Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time
{"title": "Receptionist", "description": "Be the Face of Our Hotel

We're seeking a skilled Receptionist to provide exceptional guest experiences at our hotel.

Your key responsibilities will include:

  • Greeting guests with a warm smile and ensuring a seamless check-in process
  • Providing personalized assistance and resolving any issues that may arise
  • Upselling rooms and facilities to enhance our guests' stay
  • Informing guests about our hotel's amenities and services

To succeed in this role, you'll need to possess:

  • A warm and welcoming demeanor
  • Excellent communication and problem-solving skills
  • Ability to work calmly under pressure

In return, we offer a competitive salary, negotiable dependent on experience, as well as a range of benefits, including:

  • A competitive salary
  • Wagestream - access to up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment
", "lang_code": "en"}

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